Manage your repairs online
Published: Wednesday, 16 September 2026
Looking to report a repair or keep track of an existing one? Our new Tenant Portal gives you a simple way to book your repairs appointments online, without needing to call us.
We’ve taken on board your feedback and made it easier to access the services you need. With the Tenant Portal, you can manage your repairs at a time that works for you, giving you greater flexibility and control.
What can you do?
Report a non-emergency repair – let us know what needs fixing and choose an appointment that works for you.
Keep track of your repair – check the latest status and stay informed as your repair progresses.
View your repair history – see previous repairs and maintenance completed in your home, all in one convenient place.
Access the Tenant Portal
Visit www.ncchousing.org.uk/tenant-portal to get started.
