Our service standards
We're developing a new set of service standards so that you know what you can expect from us.
Our new service standards will include:
- Allocations service standard
 - Anti-social behaviour (ASB) service standard
 - Caretaking service standard
 - Customer Service standard
 - Domestic violence service standard
 - Independent living service standard
 - New home service standard
 - Rents service standard
 - Repairs and maintenance service standard
 - Tenancy and Estate Management service standard
 - Tenant Involvement service standard
 
Please contact us if you'd like to know more, or come back soon to see which new standards have been added.